Privacy Policy for Future Passion for Education LLC (also known as CURIOOkids MENA)
Future Passion for Education LLC (also known as CURIOOkids MENA, hereinafter referred to as "our company") has established the following policy regarding the handling of personal information. The definitions of terms in the text are based on the Personal Information Protection Law (hereinafter referred to as the "Personal Information Protection Law") and related laws and regulations.
1. Compliance with related laws and guidelines
We will handle personal information legally and appropriately in compliance with the Personal Information Protection Law and other related laws, guidelines established by the Personal Information Protection Commission, and this privacy policy.
2. Acquisition of personal information
We will acquire your personal information by legal and appropriate means.
3. Purpose of use of personal information
We will use your personal information within the scope of the following purposes of use or within the scope of the purpose of use that is clear from the acquisition status, except with the consent of the person or when permitted by law. , Will not be used for any other purpose.
(1) Contact for guidance and explanation regarding our services
(2) Responding to inquiries and inquiries from customers
(3) Billing, refund, payment, etc. and related paperwork
(4) Improving the quality of telephone support and troubleshooting
4. Consignment of personal information
We may outsource the handling of your personal information to a cooperating company in order to facilitate our business and provide better services to our customers. However, the personal information to be outsourced is limited to the minimum information necessary to carry out the outsourced business.
5. Provision of personal information to a third party
We will not provide your personal information to third parties (excluding contractors) unless you have the prior consent of the customer or are permitted by law.
6. Management of personal information
(1) Ensuring the accuracy of the content of personal information
We will keep your personal information accurate and up-to-date within the scope necessary to achieve the purpose of use, and will endeavor to delete the personal information when it is no longer necessary to use it.
(2) Safety management measures
We will take necessary and appropriate measures to prevent the leakage, loss or damage of your personal information and other safety management.
(3) Employee supervision
In order to have employees handle customer's personal information, we will thoroughly inform the proper handling of personal information, provide appropriate education, and perform necessary and appropriate supervision.
(4) Supervision of contractors
When we outsource the handling of customer's personal information, we will select a cooperating company that has taken appropriate safety management measures for the outsourcee and will supervise the outsourcee as necessary and appropriate.
7. Reception regarding retained personal information
(1) If the customer or agent requests notification of the purpose of use of the retained personal information, we will notify you without delay except in the following cases.
A. When the purpose of use of retained personal information that identifies the customer is clear
B. When there is a risk of harming the life, body, property or other rights and interests of the customer or a third party
C. When there is a risk of harming our interests or legitimate rights
D. When it is necessary for a national institution or a local public body to cooperate in carrying out the affairs stipulated by law, and there is a risk of hindering the performance of the affairs.
(2) When a customer or an agent requests disclosure of retained personal information, we will notify you without delay except in the following cases.
A. When there is a risk of harming the life, body, property or other rights and interests of the customer or a third party
B. When there is a risk of significant hindrance to the proper implementation of our business
C. When it violates the law
(3) If the customer or agent requests correction, addition, or deletion of the retained personal information, we will investigate without delay and take appropriate measures based on the results.
(4) If the customer or agent requests the suspension or deletion of the retained personal information, we will take appropriate measures if it is found that there is a reason for the request.
(5) If you requested the previous 4 items, please fill in the invoice specified by us (we will inform you if you contact us), and then add the documents described in the invoice to the following 8 items. Please send it to our window. Personal information provided by customers will be used for the purpose of responding to customer requests and will be stored strictly. Please note that invoices and attached documents will not be returned.
8. Contact point for inquiries, etc.
For inquiries regarding our privacy policy, please contact: Mr.Sakher Al-Ajbari at telephone number +966556186655 - +96871180523 or visit us at Level 1, Al Araimi Boulevard, Seeb, Muscat, Sultanate of Oman Future Passion for Education LLC privacy policy management.
9. Regarding the revision of the privacy policy
We may review the content of this privacy policy from time to time and make changes as necessary. In that case, the revised privacy policy will be applied from the date of publication of the revised version.
Enacted on October 1st, 2023.